What to Do in the First 24 Hours After Water Damage

1. Stay safe. Avoid standing water near outlets, appliances or sagging ceilings. Shut off power at the breaker only if you can reach it without standing in water.
2. Stop the source. Close the shutoff valve for the fixture or the main water valve.
3. Identify the water. Clean water from a supply line is different from gray water or sewage. If it may be contaminated, keep out and call a professional.
4. Document. Take photos and video of the damage and affected belongings before moving anything.
5. Call your insurer and a restoration company. You may choose your own contractor.
6. Protect belongings. Lift small items off wet floors and place foil or blocks under furniture legs.
7. Start drying. Professional extraction and drying within 24 to 48 hours helps prevent mold.

Speak with our office team: (714) 259-9999 ext. 21Need immediate assistance? Call our emergency response line: (714) 744-7797