Privacy Policy
Effective October 28, 2026
Sunny Hills Restoration ("we," "us") respects your privacy. This policy explains what personal information we collect through sunnyhillsrestoration.com (the "Site"), how we use it, and your choices, including your rights under California law.
Who we are
Sunny Hills Restoration, 1999 Ritchey St., Santa Ana, CA 92705. Phone: (714) 744-7797 (24/7 emergency) or (714) 259-9999 ext. 21 (office, business hours).
Information we collect
- Information you give us: name, phone number, email address, type of problem, and any details you write in our contact form, or tell us when you call.
- Information collected automatically: our web server and hosting provider may log your IP address, browser type, device, pages requested and date and time. We use this for security and to keep the Site working.
- Cookies and analytics: the Site currently does not use advertising cookies, and we do not run third-party analytics or tracking tools that identify you. If we add analytics, advertising or call-tracking tools, we will update this policy and, where required, ask for your consent.
Please do not submit Social Security numbers, payment card numbers, passwords or full insurance policy details through the contact form. If we need claim information, we will ask for it directly.
How we use information
- To respond to your request and provide an estimate or emergency service
- To communicate with you, your insurance carrier or property manager about your job, with your authorization
- To operate, secure and improve the Site
- To comply with legal obligations and enforce our rights
How we share information
We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We share information only with service providers that help us run the Site and our business (such as web hosting and email providers), with your insurer or other parties when you ask us to, with subcontractors who need it to perform your job, and when required by law or to protect rights and safety.
How long we keep it
We keep contact requests and job records as long as needed to provide services, resolve disputes, and meet legal, insurance and accounting requirements, then delete or de-identify them.
Your California privacy rights
If you are a California resident, you may have the right to: know what personal information we collect, use and disclose; request a copy; request correction of inaccurate information; request deletion, subject to legal exceptions; and not be discriminated against for exercising these rights. To make a request, call (714) 259-9999 ext. 21 or use our contact form and write "Privacy Request." We will verify your identity before acting and respond within the time required by law. You may use an authorized agent, and we may ask for proof of authorization.
California Civil Code section 1798.83 also lets California residents ask us once a year which categories of personal information we shared with third parties for their direct marketing purposes. We do not share personal information for that purpose.
Do Not Track and Global Privacy Control
Because we do not track you across other websites, we do not change our practices in response to Do Not Track signals. We honor Global Privacy Control signals where applicable.
Security
We use reasonable safeguards, including HTTPS, to protect information, but no method of transmission or storage is completely secure.
Children
The Site is not directed to children under 16, and we do not knowingly collect their personal information.
Third-party links
The Site links to other websites such as Yelp, Facebook and YouTube. Their privacy practices are their own.
Changes
We may update this policy. The effective date above shows the latest version.
Contact
Questions? Call (714) 259-9999 ext. 21 or write to Sunny Hills Restoration, 1999 Ritchey St., Santa Ana, CA 92705.
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